:root{--bg:#f6f7f9;--panel:#fff;--text:#17202a;--muted:#667085;--line:#e5e7eb;--accent:#5b5bd6;--accent2:#eef0ff;--danger:#b42318;--warning:#b54708;--ok:#067647}*{box-sizing:border-box}body{margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif;background:var(--bg);color:var(--text)}a{text-decoration:none;color:inherit}.layout{display:grid;grid-template-columns:250px 1fr;min-height:100vh}.sidebar{background:#111827;color:white;padding:22px 18px;display:flex;flex-direction:column;gap:25px}.brand{display:flex;gap:10px;align-items:center}.brand div{display:flex;flex-direction:column}.brand span{font-size:12px;color:#9ca3af;margin-top:3px}.sidebar nav{display:flex;flex-direction:column;gap:7px}.sidebar nav a{display:flex;align-items:center;gap:10px;padding:11px 12px;border-radius:10px;color:#d1d5db}.sidebar nav a:hover{background:#1f2937;color:white}.sidebar-bottom{margin-top:auto;display:flex;flex-direction:column;padding:12px;background:#1f2937;border-radius:12px}.sidebar-bottom span{font-weight:700;font-size:13px}.sidebar-bottom small{color:#9ca3af;margin-top:4px}.main{padding:28px;max-width:1500px;width:100%}.topbar{display:flex;justify-content:space-between;align-items:flex-start;margin-bottom:22px}.topbar h1{margin:0;font-size:28px}.topbar p{margin:5px 0 0;color:var(--muted)}.btn{display:inline-flex;align-items:center;gap:8px;background:var(--accent);color:white;border:none;border-radius:10px;padding:10px 14px;font-weight:700;cursor:pointer}.btn.secondary{background:white;color:var(--text);border:1px solid var(--line)}.grid{display:grid;grid-gap:14px;gap:14px}.grid.kpis{grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:18px}.grid.two{grid-template-columns:1.4fr 1fr}.card{background:var(--panel);border:1px solid var(--line);border-radius:14px;padding:18px;box-shadow:0 1px 2px rgba(16,24,40,.03)}.kpi span{font-size:13px;color:var(--muted)}.kpi strong{display:block;font-size:29px;margin:8px 0 3px}.kpi small{color:var(--muted)}.card h2{font-size:17px;margin:0 0 14px}.table-wrap{overflow:auto;border:1px solid var(--line);border-radius:12px;background:white}table{width:100%;border-collapse:collapse;min-width:720px}td,th{padding:12px 14px;border-bottom:1px solid var(--line);text-align:left;font-size:14px}th{color:var(--muted);background:#fafafa;text-transform:uppercase;letter-spacing:.03em}.badge,th{font-size:12px}.badge{display:inline-flex;padding:5px 9px;background:var(--accent2);color:#4545b8;font-weight:700}.badge,.progress{border-radius:999px}.progress{height:8px;background:#edf0f3;overflow:hidden}.progress>span{display:block;height:100%;background:var(--accent);border-radius:999px}.row-actions{display:flex;gap:8px}.notice{padding:14px;border-radius:12px;background:#fff7ed;color:#9a3412;border:1px solid #fed7aa}.metric-list{display:grid;grid-gap:12px;gap:12px}.metric-list div{display:flex;justify-content:space-between;padding-bottom:10px;border-bottom:1px solid var(--line)}.muted{color:var(--muted)}@media(max-width:1000px){.layout{grid-template-columns:1fr}.sidebar{display:none}.grid.kpis{grid-template-columns:repeat(2,1fr)}.grid.two{grid-template-columns:1fr}.main{padding:18px}}@media(max-width:600px){.grid.kpis{grid-template-columns:1fr 1fr}.topbar{flex-direction:column;gap:12px}.main{padding:14px}.kpi strong{font-size:23px}}.form-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:16px;gap:16px}.form-grid label{display:flex;flex-direction:column;gap:7px;font-size:13px;font-weight:700;color:#344054}.form-grid input,.form-grid select,.form-grid textarea,.queue-actions select{width:100%;border:1px solid var(--line);border-radius:9px;padding:10px 11px;background:#fff;color:var(--text);font:inherit}.form-grid input:focus,.form-grid select:focus,.form-grid textarea:focus{outline:2px solid #c7d2fe;border-color:#818cf8}.material-row,.span-2{grid-column:1/-1}.material-row{display:grid;grid-template-columns:2fr 1fr;grid-gap:12px;gap:12px;padding:12px;border:1px dashed var(--line);border-radius:12px;background:#fafafa}.queue-grid{grid-template-columns:repeat(auto-fit,minmax(310px,1fr))}.queue-head{display:flex;justify-content:space-between;align-items:flex-start}.queue-head>div{display:flex;flex-direction:column}.queue-number{font-weight:800}.queue-head small{color:var(--muted);margin-top:3px}.priority{font-size:11px;font-weight:800;padding:5px 8px;border-radius:999px;background:#f2f4f7}.priority-urgente{background:#fee4e2;color:#b42318}.priority-alta{background:#ffead5;color:#b54708}.priority-normal{background:#eef4ff;color:#3538cd}.priority-baixa{background:#ecfdf3;color:#067647}.queue-actions{display:flex;gap:7px;align-items:center;flex-wrap:wrap;margin-top:16px;padding-top:14px;border-top:1px solid var(--line)}.queue-actions form{display:flex;gap:6px;align-items:center}.queue-actions select{padding:7px;width:auto}.icon-btn{border:1px solid var(--line);background:#fff;border-radius:8px;padding:7px 10px;cursor:pointer}.btn.small{padding:7px 10px;font-size:12px}.empty{padding:18px;color:var(--muted);background:#fafafa;border-radius:10px}.text-danger{color:var(--danger);font-weight:700}.text-ok{color:var(--ok);font-weight:700}.notice+.notice{margin-top:8px}@media(max-width:700px){.form-grid{grid-template-columns:1fr}.material-row,.span-2{grid-column:1}.material-row{grid-template-columns:1fr}.row-actions{width:100%;flex-wrap:wrap}}.section-title{font-weight:800;font-size:14px;padding:12px 0 2px;border-bottom:1px solid var(--line);margin-top:5px}.notice.success{background:#ecfdf3;color:#067647;border-color:#abefc6}.export-buttons{display:flex;gap:8px;flex-wrap:wrap}.card+.table-wrap{margin-top:16px}